Frequently Asked Questions

What does Medical Fitness and Wellness Group offer?

Medical Fitness and Wellness Group specializes in Personal Training for toning, strength training, and weight loss, Corrective Exercise, Massage, Myofascial Stretching Therapy, Nutrition for weight loss and chronic diseases, and wellness solutions for those suffering from medical conditions, or chronic muscle or joint pain who want a safe, effective and customized exercise program. We also train healthy people with no current or pre-existing conditions who may just be looking to lose weight and tone up, build muscle, increase strength, improve their cardio, flexibility, and eating habits, and improve their overall health or Sport. We will conduct a comprehensive analysis of your current health condition(s), and create a customized plan for you.

What types of programs do you offer?

Aside from a customized program for your condition, we offer customized personal training, a program for type 2 diabetes and pre-diabetes, Osteoporosis, stroke rehab, exercise for Parkinson’s, fall prevention for seniors, Golf and Tennis Performance Enhancement program, an 8-week Nutrition program to lose weight, balance your blood sugar, and lose weight, And 6-week Corrective programs for knee, hip, foot, shoulder and neck pain utilizing our Redcord Suspension Therapy system. Please visit our Services page for a complete list.

Do you take insurance?

If you are looking for out-of-network insurance-based Physical Therapy, we offer that through our third-party in-house provider Dr. Kelly Jones with Activcore. You can schedule with Kelly at www.activcore.com/team/kelly-jones  Choose the Johns Creek location. Some of our programs specifically Massage and Corrective exercise may be covered or partially covered under Med Pay insurance. Medical Payments coverage, also known as MedPay coverage, pays medical expenses for you and any passengers in your vehicle who are injured during an accident or auto-related injury. Reach out to your car insurance provider to see how much coverage you have and can apply for exercise therapy.  If you have a medical condition such as Diabetes Type 2, or pre-diabetes, a prescription from your doctor for our blood/sugar stabilization Nutrition program may be partially covered by insurance. You would need to submit your receipt from us for reimbursement from your health insurance provider. Reimbursement is not guaranteed or implied. The Bioness devices for stroke rehab may be completely covered or partially covered by your insurance.

All post-rehabilitation services including Corrective Exercise and Medical Exercise are not typically covered by insurance, but we will work with you to offer you a competitive rate. Your company also may have a Wellness incentive that gives you discounts or partial reimbursement if you can show you are part of a structured wellness program and have a prescription from a doctor for exercise for a specific medical condition. We also accept Health Savings Accounts (HSA). If you are a member of  Active&Fit or Silver&Fit through your Cigna Insurance, you can receive a discount for all of our services! Please see our “Discounts” page to learn more! Every case is unique and we will do our best to accommodate it. We are here to help and want to see you live the life you have always wanted, and not let Insurance restrictions govern your health. Without your health, you have nothing. We will work with you.

Do you take Medicare or Medicaid?

Our in-house Physical Therapy provider Dr. Kelly Jones from ActivCore accepts Medicare. You can schedule with Kelly at www.activcore.com/team/kelly-jones  Choose the Johns Creek location.

Do you take Health savings accounts(HSA)?

Yes. We have taken them in the past, and do currently do.

What is Corrective Exercise and why should I do it?

Does being pain-free through-out your week interest you? Corrective Exercise is a form of exercise designed to help bring the body back into good postural position. It begins with static and movement assessments to determine which area(s) are out of balance and then recommending simple exercises including massage, stretching, and strengthening to undo the old habits and create new healthier movement patterns to help eliminate pain for good. Through Corrective Exercises we reintroduce proper function to your body, which in turn restores correct structure. When your body stops compensating for imbalances you are able to move freely and your pain disappears. We focus on the underlying cause of your pain, not just a temporary solution to reduce your pain. We follow a 5-step process to correct your muscle imbalances. Corrective Exercise focuses on optimum posture, quality movement, and core function. By reintroducing proper structure in the body, structure can improve and you can move freely and with less pain.

Why choose us and what makes us different?

When most people seek out treatment for chronic pain, they often get treatment for the immediate symptom(s); the knee, the back, the shoulder, the neck, or whatever is causing them pain and discomfort. In many cases however, the pain you’re experiencing now is often the result of a series of small events that, when looked at as a whole, leads to the real reason you’re experiencing pain and may not be coming directly from the source. Muscle imbalance, poor flexibility and movement issues are often the root cause of pain AND the reason you have chronic pain.

We will do a full kinetic chain movement assessment, range of motion analysis, and muscle testing to find the ROOT cause of your pain, and then design a corrective and preventative program to eliminate the pain for good, and get you moving properly again. When only the symptom is treated, the chances of the pain coming back are very good. If the body is not working in unison, and muscles are being compromised, the pain WILL return. We will make sure you are 100% recovered, not 60 or 80 percent which is what most insurance protocols provide. Don’t let insurance designate your health decisions. you are worth 100% recovery to live the life you want, and do it without re-occurring injury. We will work with you long after your insurance runs out by offering you a competitive rate and send you on your journey to total wellness to live the life you deserve.

Do you offer a nutrition program or diet advice?

Yes. Our NASM certified Nutrition Coach will analyze your current eating habits, and offer some changes right away to help make an immediate difference in your program especially if you cannot lose weight due to a chronic condition. We also offer a complete 8-week scientifically proven nutrition program that is one-of-a-kind, based on blood/sugar stabilization, is very sustainable, and is NOT a diet but a different approach to eating using REAL food to balance your hormones. There is no calorie counting, pre-packaged meals, or points you need to keep track of. Just a sustainable approach you can embrace for a lifetime!

How are you different from a typical health club or gym?

Medical Fitness and Wellness Group specializes in exercise and wellness solutions for those suffering from chronic conditions or may not feel comfortable or ready for a “big box” gym environment. you will never have to wait for equipment, and all equipment is cleaned DAILY. All of the staff at Medical Fitness and Wellness group are either licensed and/or certified,insured, AND required to complete the most advanced certifications in the industry, specifically those that certify them to work with seniors and clients who have conditions. They have many years of experience in the health and wellness field. This ensures you are getting a qualified person to work with you.

What type of clients do you work with?

We work with clients who are looking for personal training to lose weight, gain strength, improve their cardio, build muscle, improve their favorite sport, re-shape their body or have medical conditions that want to exercise, improve their balance, flexibility, or just want to feel better due to limitations.

What types of medical conditions do you work with?

We have experience working with many different medical conditions, but the typical ones we see are joint and muscle pain/imbalance, post-rehab chronic muscle pain and injury, low back pain, shoulder pain, knee pain, type 2 diabetes or pre-diabetic, obesity, unstable blood/sugar, metabolic syndrome, hypertension, thyroid conditions, stroke recovery, Multiple Sclerosis, Osteoarthritis, Osteoporosis, Rheumatoid Arthritis, and Fibromyalgia.

Do you offer Physical Therapy?

If you are looking for insurance-based Physical Therapy, yes, we offer that through our third-party in-house provider Dr. Kelly Jones with Activcore. You can schedule with Kelly at www.activcore.com/contact  Choose the Johns Creek location.

How long is a training session?

Most sessions are typically 50 minutes. We do offer 30-minute personal training high intensity interval training sessions as well.

Do you offer sessions on the weekend?

We are open on Saturday’s from 8am-12pm. Closed on Sunday.

Do you offer mobile in-home training?

We are not offering in-home training at this time. We do provide virtual training. You will train with a live trainer at the day and time of your choosing. Please call us to learn more about how we can serve you.

Do you offer off-site classes for Senior Living Centers?

Yes, our in-house Exercise Physiologist currently visits Senior Living centers in the Johns Creek and surrounding area offering Chair aerobics and balance/fall prevention classes. Give us a call for more information on how we can come out to your facility. 770-623-4078

What should I expect in my training program?

your training program will be customized to you and your current situation, and consist of resistance training, core and balance exercises, cardiovascular, healthy eating habits, and flexibility all will be covered. If we find any muscle imbalances present, we will also incorporate massage, stretching and corrective exercises to address that as well. If you have a chronic condition, your training will be customized for that. We work with many different conditions and situations.

Do I need a doctor's referral to begin a training program?

No. We train everyone who is looking to improve their health. If you have no pre-existing conditions, or feel your condition is very well controlled, you do not need a referral from your doctor. We will access your current situation and refer you to a doctor for referral if need be. We integrate perfectly with your PCP if you would like for us to send follow-up reports to them on your progress.

Can I stay and work out on my own before or after my session?

Absolutely. You are our guest. Please stay as long as you like. Have a cup of tea or coffee. We treat our clients like our extended family.

What is your policy for canceling a session?

We ask that you give us at least a 24-hour notice or you may be charged a $45.00 fee or lose the session completely.

Are training sessions expensive?

We are priced very fairly for the area, and the best you will find in terms of Corrective exercise, Medical exercise, Personal Training, Nutrition, Stretching and Massage in Johns Creek and the surrounding area. You will always get more than you pay for. Please see our reviews and testimonials.

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